Blue Merle Studio

Customer Service

Shipping & Delivery
All shipments are made via UPS. No signature will be required for delivery. Expect delivery 3-4 weeks from the time your order is placed.
Privacy & Security
All payments are handled via the Pay Pal payment system. PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with the merchant. Once your payment is complete, you will be emailed a receipt for this transaction. When you create a user account or sign-up for the Blue Merle e-mail newsletter we will not share or sell your e-mail to other parties.
Returns & Replacements
If there is a problem with your product please notify us within 24 hours of receipt by calling (614) 570-7589.
Need help with your order? Leave a message at (614) 570-7589 or e-mail and we will provide assistance as soon possible.